Shipping policy
Shipping Policy
We’re committed to getting your FAVO products to you as quickly and safely as possible.
1. Shipping Locations
· We ship Australia-wide.
· For international orders, please contact us directly.
2. Shipping Times
· Orders are typically dispatched within 2–3 business days.
· Standard delivery times:
o Metro areas: 3–7 business days
o Regional areas: 5–10 business days
· Delivery times may vary due to high demand, public holidays, or carrier delays.
3. Shipping Costs
· Shipping rates are calculated at checkout based on weight and destination.
· Free shipping promotions (if any) will be displayed on our website.
4. Order Tracking
· Once your order ships, you’ll receive a tracking number by email.
· You can track your delivery via the carrier’s website.
5. Damaged or Lost Packages
· If your order arrives damaged:
o Email us within 7 days with photos of the damage.
· If your package is lost:
o Contact us for assistance with the carrier.
6. Authority to Leave
· By default, our deliveries require a signature.
· You can choose “Authority to Leave” at checkout at your own risk.
7. Contact Us
Questions about shipping? Email: support@favopizzaovens.com.au Phone: 1300 053 868